Firstly, I paid for shipping. Shipping the large box would have costed plenty. I ensured to wrap the straightener in the jumper so it was protected, take up the bad postage handling with courier post. The straightener when posted was in perfect condition so it's unfair to blame me for someone else's negligence. In regards to the jumper, I posted pictures of it so don't criticize it's condition. I hand washed it before I posted it. It clearly says no machine wash, so don't blame the "bad paint".